T: London: 0203 282 7109   St Albans: 01727 236 511 E: enquiries@squaremileaccounting.co.uk

We understand if you have a few ‘what if’s’.

If you don’t find the answers you are looking for here in our FAQs, why don’t you send us an email, and we’ll do our best to answer you as quickly as possible.

What kind of support will I receive from Square Mile Accounting?

We know accounting and taxes can be confusing for you, so we offer dedicated support via phone calls and emails to help you stay on top of what you have to do and when. You will also have access to a comprehensive library of how-to-videos and webinars to help you get the most from Xero.

I hate bookkeeping and filing receipts, how can you simplify it for me?

When you sign up for a limited company accounting package, we include a Xero add-on called Receipt Bank which converts those annoying bits of paper – receipts and invoices into Xero data! This will save you hours of work and hassle a month.

Can I change package at any time if I want to upgrade?

Yes you can, if you decide that you want more support, get in touch with us and we’ll arrange a meeting to discuss how we can help you.

Why do I need a Xero expert?

We are a 100% Xero practice, this means that our staff are all Xero certified and are able to answer any Xero question that you might have. We can help you find the right Xero add-ons you can use to benefit your business. Being experts helps us track your data in real time and offer valuable advice, unlike traditional accountants who may only have access to your data months after the year end.

Once I've signed up, what happens next?

Great, you’ve made a smart decision to work with Square Mile Accounting! These are the next steps:

  1. You’ll receive an online engagement letter to receive and e-sign
  2. We’ll take some details from you to enable us to speak to HMRC on your behalf.
  3. We’ll need to perform some background ID checks.
  4. Fill out our online direct debit mandate
  5. We’ll set up your organisation in Xero and work out a plan with you to get you up and running.
I’m currently using Sage or Quickbooks, but want to use Xero, is it easy to move all my data over?

Yes, there are specific Xero add-on tools that will perform the conversion for you, giving you with access to all your transaction data and contacts in Xero.  We can arrange this for you.

Where can I find help with using Xero?

Videos on how to perform everything from setting up bank feeds to raising invoices can be found in our Guides Library.

Is it difficult to switch from my current accountant?

No, your personal accountant will send a professional clearance letter, informing your old accountant that we are taking over responsibility for your accounts and taxes.

Is Square Mile Accounting a regulated firm?

Yes, we are an ICAEW member firm and therefore regulated by the Institute of Chartered Accounts for England and Wales and as such our working practices are bound by their high standards.

Do I have to sign up for a minimum term?

No, in the unlikely event that you’re not happy with our services, you’re able to move to another accountant whenever you want.

How do you charge?

All fees are agreed up front and where practical, are fixed and are paid in equal monthly instalments over your financial year.

I'd like to sign up. What do I do next?

Fill out our contact form or give us a call  and we’ll arrange a 90 minute meeting which we’re so sure you’ll find useful, we’ll give £100 to your favourite charity if you disagree. At the meeting we’ll work out if we can save you tax, how we can stream line your accounting and give you a financial health check. If Xero is for you we can work out your implementation plan, the time to act is now, get in touch and we’ll sort it out for you. London 0203 282 7109 St Albans 01727 236 511 (HQ) 8am – 6:30pm  Mon – Fri

I’m currently using manual records, will I be able to transfer these to Xero?

40% of people who use Xero do so from manual records or spreadsheets, so you’re not alone.  In our experience, people who go from manual records become the biggest Xero fans because of the efficiency savings and the ease of use.

How do I raise an invoice to send to my client

Follow the instructions in this link to see how to raise your first invoice.